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Master Data Operator - Remote

Posted 1 week ago
Customer Service
Full Time
USA
$15.00 - $19.04/hour

Overview

The Master Data Operator at James Martin Vanities plays a crucial role in managing order entries and updates while ensuring exceptional customer service in a fast-paced environment.

In Short

  • Assist with daily order processing and updates.
  • Provide customer support for pre-sale and post-sale activities.
  • Communicate effectively with customers regarding order status and issues.
  • Maintain accurate records and files.
  • Work collaboratively with different departments for order fulfillment.
  • Respond to customer emails and inquiries.
  • Process payments and manage order discrepancies.
  • Ensure high-quality customer service and sales relations.
  • Adapt to changes and prioritize tasks effectively.
  • Perform additional duties as assigned by management.

Requirements

  • 2+ years of data entry or similar experience.
  • Strong attention to detail and efficiency.
  • Prior customer care experience preferred.
  • Ability to organize, prioritize, and multi-task.
  • Knowledge of Microsoft Office software.
  • Industry experience and market knowledge are preferred.

Benefits

  • Health, dental, and vision insurance.
  • Paid time off and life insurance.
  • 401(k) with company match.
  • Mental health coverage and family-building benefits.
  • Paid parental leave and associate discounts.
  • Community involvement opportunities.

J.M.S.V

James Martin Signature Vanities

James Martin Signature Vanities specializes in high-quality bathroom furniture, combining century-old construction techniques with modern design flexibility to cater to individual customer styles. The company is dedicated to creating pieces that enhance the beauty and functionality of bathrooms. With a strong focus on customer service, James Martin Vanities ensures that each customer receives exceptional support throughout their purchasing journey. The company values the well-being of its associates, offering a comprehensive benefits package that includes health coverage, paid time off, and additional support for diverse needs. Committed to quality and customer satisfaction, James Martin Vanities is a leader in the bathroom furniture industry.

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