Client Services Associate - Remote

Overview

The Client Services Associate at iPaladin will be responsible for accessing, reviewing, categorizing, and archiving client documents with precision and accuracy. This role requires a meticulous attention to detail and a strong understanding of library science principles to ensure that each document is appropriately classified and stored within iPaladin’s digital systems.

In Short

• Review client documents to determine subject matter and category.
• Employ a systematic approach for document classification.
• Regularly review archived documents for quality control.
• Collaborate with the Director of Professional Services.
• Stay informed about document management developments.
• Participate in training sessions to improve skills.
• Generate and submit reports on document metrics.
• Handle confidential information with discretion.
• Work independently in a remote setting.
• Must have reliable high-speed internet access.

Requirements

• Proven experience in document management or archival science.
• Exceptional attention to detail and organizational skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in using digital systems.
• Strong communication and interpersonal skills.

Benefits

• Full-time remote work position.
• Flexibility to work additional hours as needed.
• Standard office hours apply.