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Senior ERP Consultant - Supply Chain (UK Support) - Remote

Posted 14 weeks ago
Customer Service
Full Time
Sri Lanka

Overview

The ideal candidate will be responsible for providing support and maintenance services to clients to ensure optimal utilization and smooth operation of their IFS ERP software platform.

In Short

  • Provide customer support and troubleshooting assistance for IFS ERP software.
  • Identify and analyze software issues for timely resolutions.
  • Collaborate with teams to resolve complex issues.
  • Document support processes and maintain knowledgebase articles.
  • Stay updated on IFS ERP features and recommend improvements.

Requirements

  • Bachelor's degree in a relevant field.
  • 5 years of experience in customer support for IFS ERP systems.
  • Strong knowledge of IFS ERP software.
  • Excellent problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to work independently in a fast-paced environment.

Benefits

  • Competitive compensation.
  • Recognition & Appreciation.
  • International exposure.
  • Open work culture.
  • Recreational activities and events.
  • Medical claims & Insurance.
  • Bonus entitlement.
Inivos logo

Inivos

Inivos is a global leader in business solutions, headquartered in Colombo, Sri Lanka. The company is recognized for its dedicated team of consultants, developers, and quality engineers who set new industry standards. As an authorized IFS Channel and Services partner, Inivos delivers end-to-end business solutions across various regions, including Asia, the Middle East, Scandinavia, Australia, the UK, and North America. The company specializes in providing support and maintenance services for IFS ERP software, particularly in the supply chain domain, ensuring optimal utilization and smooth operations for its clients.

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