Genesys Telecom Labs India Private Limited is a global leader in customer experience solutions, empowering over 8,000 organizations to enhance loyalty and business outcomes through innovative technology. With its AI-powered Experience Orchestration platform, Genesys Cloud, the company enables organizations to deliver personalized and empathetic experiences at scale, driving customer loyalty and operational efficiency. Employing more than 6,000 people worldwide, Genesys fosters a collaborative and empathetic work environment, offering employees the independence to make a significant impact. The company is committed to diversity and inclusion, ensuring equal opportunities for all applicants.