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Nurse Care Manager - Remote

Posted 11 weeks ago
Customer Service
Full Time
USA

Overview

We are seeking passionate Nurse Care Managers to provide holistic care to members throughout their healthcare journey, ensuring their needs are met with industry-leading interventions.

In Short

  • Guide members through complex medical and behavioral health situations.
  • Partner with a diverse clinical team to deliver integrated remote care.
  • Spend time on the phone listening to members' needs and answering questions.
  • Serve as an advocate for members.
  • Create cohesive care plans for members.
  • Utilize clinical skills to guide members and navigate available benefits.
  • Support members through complex care management and disease management.
  • Ensure members receive longitudinal care for excellent health outcomes.
  • Work in a telephonic capacity.
  • Report to the Manager, Care and Case Management.

Requirements

  • Registered Nurse (RN) license required.
  • Experience in care management preferred.
  • Strong communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of healthcare systems and resources.
  • Empathy and a passion for patient care.
  • Ability to manage complex cases effectively.
  • Proficient in using telecommunication tools.
  • Strong organizational skills.
  • Ability to adapt to changing healthcare environments.

Benefits

  • Competitive salary and benefits package.
  • Flexible work environment.
  • Opportunities for professional development.
  • Supportive team culture.
  • Access to healthcare resources and tools.
  • Work-life balance initiatives.
  • Comprehensive training programs.
  • Employee wellness programs.
  • Remote work options.
  • Career advancement opportunities.
Included Health logo

Included Health

Included Health is a pioneering healthcare company dedicated to delivering integrated virtual care and navigation services. With a mission to elevate the standard of healthcare for everyone, Included Health aims to eliminate barriers and provide high-quality care to individuals in every community, regardless of their health journey or the type of care required—ranging from acute to chronic, behavioral to physical. The company offers its members comprehensive care guidance, advocacy, and access to personalized virtual and in-person services for everyday and urgent care, primary care, behavioral health, and specialty care. Included Health is committed to fostering an inclusive workplace and ensuring equitable opportunities for all employees.

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