E-commerce Payment Specialist - Remote

Overview

Join IMPACT BRANDS as a remote E-commerce Payment Specialist and contribute to the health and wellness industry while enjoying the flexibility of remote work.

In Short

• Investigate chargeback claims and analyze data.
• Communicate with customers and internal teams.
• Stay updated on industry regulations.
• Provide exceptional customer service.
• Produce various statistical reports.
• Prepare KPI reports on chargebacks.
• Work in a dynamic remote environment.
• Enjoy a home office budget and health wellness support.
• Participate in team-building activities.
• Career advancement opportunities available.

Requirements

• Great attention to detail.
• Willingness to learn and develop.
• Previous experience in chargeback or refunds is a plus.
• Proficient in relevant computer applications.
• Excellent written and verbal English skills.
• Ability to multitask and manage time effectively.
• Excellent communication skills.
• Customer focus and adaptability.

Benefits

• Remote work flexibility.
• Home office budget.
• Health and wellness budget.
• 25+ working days of holidays.
• 2 paid volunteering days per year.
• Personal development opportunities.
• Achievement bonus for company successes.
• Exclusive access to company products.
• Regular team-building activities.
• A whole bunch of other benefits.