Case Manager Assistant - Remote

Overview

The ideal candidate will have hands-on experience in personal injury case management and be comfortable coordinating clients, medical providers, and internal team members to ensure cases progress efficiently.

In Short

• Follow up on client intakes, ensuring all required information is complete and accurate.
• Track and update liability status for active cases.
• Confirm and document whether clients attended their initial medical appointments.
• Assist with ongoing case tracking and provide status updates within the case management system.
• Prepare, review, and manage declaration pages and related legal documents.
• Maintain organized and up-to-date digital case files.
• Ensure all case documentation is accurate, timely, and properly filed.
• Communicate professionally with clients regarding case status and next steps.
• Coordinate with medical offices to verify appointments and monitor treatment progress.
• Escalate case-related issues to the Case Manager or attorney as needed.

Requirements

• Proven experience in personal injury case management (mandatory).
• Prior experience as a Case Manager Assistant, Legal Assistant, or in a similar role.
• Near-native English or C2 level proficiency (written and spoken).
• Strong understanding of personal injury case workflows and terminology.
• Excellent organizational skills with keen attention to detail.
• Ability to manage multiple cases and follow-ups simultaneously.
• High level of professionalism, discretion, and reliability.

Benefits

• Details about benefits are not provided in the description.