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IT Specialist / Supporter / System Engineer - Apple, Windows, MDM - Direct Employment - Frankfurt/M. (Hybrid) - Remote

Posted 17 weeks ago
DevOps / Sysadmin
Full Time
Germany
€48,000 - €55,000/year

Overview

This position involves supporting enterprise clients with various Apple devices in mixed environments, offering opportunities for professional development and training in new IT trends, including AI.

In Short

  • Implementation of Apple-based workplace solutions and device management projects.
  • 2nd/3rd-level support of existing IT systems, primarily remote.
  • Administration of heterogeneous systems with macOS, iOS, and Microsoft 365.
  • Specialization in mobile device management, storage, backup, and IT security.
  • Friendly and competent support for clients, including well-known brands.

Requirements

  • Professional experience in IT or education/studies in an IT context.
  • At least 2 years of experience in IT, ideally with a system house or IT service providers.
  • Knowledge of Apple systems (macOS, iOS) for enterprises is a plus.
  • Familiarity with Microsoft 365 is advantageous.
  • Experience with device management systems like Jamf, Intune, etc., is a plus.
  • Strong customer and service orientation.
  • Excellent documentation skills and ability to work independently.
  • Fluent in German (C1 level) and good English skills are beneficial.

Benefits

  • Engaging projects that promote professional growth.
  • Modern communication and work tools from Apple.
  • Training opportunities in IT certifications related to MDM, Apple, Microsoft, etc.
  • Primarily remote support for clients, with on-site work in Frankfurt/M. twice a week after probation.
  • A permanent direct employment position, not temporary staffing.
  • A salary between €48k and €55k depending on experience.
  • Company pension plans and subsidized public transport tickets.
  • Central location with excellent public transport connections.
Ilias Vassiliou  & Team  headhunter.digital im Auftrag logo

Ilias Vassiliou & Team headhunter.digital im Auftrag

The company is one of the largest Apple-specialized B2B system houses in Germany and is part of an international IT group with over 8,000 employees. With a versatile portfolio that includes B2B sales of computer hardware (both mobile and desktop), consulting, system integration, and IT services, the company focuses on Modern Workplace IT. It specializes in integrating Apple/macOS and Windows devices in heterogeneous system environments, managing thousands of workstations and devices through MDM solutions. Established over 20 years ago, the company has evolved into a full-service provider known for innovative solutions, personalized customer support, and high service quality, serving notable clients from SMEs to DAX 30 companies. The company offers attractive development opportunities and training in modern technologies, including AI under macOS.

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