IT Specialist / Supporter / System Engineer - Apple, Windows, MDM - Direct Employment - Frankfurt/M. (Hybrid) - Remote

Overview

This position involves supporting enterprise clients with various Apple devices in mixed environments, offering opportunities for professional development and training in new IT trends, including AI.

In Short

• Implementation of Apple-based workplace solutions and device management projects.
• 2nd/3rd-level support of existing IT systems, primarily remote.
• Administration of heterogeneous systems with macOS, iOS, and Microsoft 365.
• Specialization in mobile device management, storage, backup, and IT security.
• Friendly and competent support for clients, including well-known brands.

Requirements

• Professional experience in IT or education/studies in an IT context.
• At least 2 years of experience in IT, ideally with a system house or IT service providers.
• Knowledge of Apple systems (macOS, iOS) for enterprises is a plus.
• Familiarity with Microsoft 365 is advantageous.
• Experience with device management systems like Jamf, Intune, etc., is a plus.
• Strong customer and service orientation.
• Excellent documentation skills and ability to work independently.
• Fluent in German (C1 level) and good English skills are beneficial.

Benefits

• Engaging projects that promote professional growth.
• Modern communication and work tools from Apple.
• Training opportunities in IT certifications related to MDM, Apple, Microsoft, etc.
• Primarily remote support for clients, with on-site work in Frankfurt/M. twice a week after probation.
• A permanent direct employment position, not temporary staffing.
• A salary between €48k and €55k depending on experience.
• Company pension plans and subsidized public transport tickets.
• Central location with excellent public transport connections.