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Intake and Assessment Officer - Remote

Posted Yesterday
Customer Service
Part Time
Australia
$97,099.24/year

Overview

The Intake and Assessment Officer will collaborate with clients, families, and service providers to develop personalized care plans, ensuring that services are accessible and tailored to individual needs.

In Short

  • Permanent, Part Time 22.8 hours per week
  • $97,099.24 per annum (pro rata) plus Superannuation
  • Join the Community Health & Wellbeing team
  • Provide tailored assistance to eligible clients
  • Conduct individual assessments to create person-centered care plans
  • Evaluate the effectiveness of the intake process
  • Promote teamwork and communication across teams
  • Engage with stakeholders to ensure effective service delivery
  • Stay informed of industry trends and best practices

Requirements

  • Knowledge of the Aged Care Act and relevant regulations
  • Experience in conducting client assessments
  • Ability to liaise with medical and community professionals
  • Strong written and verbal communication skills
  • Experience working with diverse client groups
  • Ability to maintain administrative records
  • Problem-solving skills in difficult situations
  • Relevant degree or diploma in Aged Care or related field
  • Current driver’s license

Benefits

  • Competitive salary package
  • Professional development opportunities
  • Supportive work environment
  • Inclusive workplace culture
  • Commitment to diversity and equal opportunity
Hume City Council logo

Hume City Council

Hume City Council is one of Australia’s fastest growing and culturally diverse councils, dedicated to putting the customer and community at the center of its operations. The council focuses on delivering efficient and accessible services while fostering an inclusive and collaborative work environment. With a commitment to continuous improvement, Hume City Council emphasizes the importance of project management capabilities to enhance its capital works program and align with strategic goals. The organization values respect, safety, and empowerment, striving to achieve the best outcomes for the Hume community. As a child-safe organization and equal opportunity employer, Hume City Council encourages applications from individuals of all backgrounds.

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