Senior Workers' Compensation Claims Specialist, Supervisor - Remote

Overview

The Sr. Workers’ Compensation Claims Specialist, Supervisor will oversee claims handling and provide expertise for complex claim situations while managing a team.

In Short

• Oversee claims management and ensure high-quality handling of workers' compensation claims.
• Assist staff with investigating, communicating, and resolving claims.
• Monitor and document claim files focusing on various management aspects.
• Coach team members and conduct performance reviews.
• Ensure appropriate staffing and manage team development.
• Facilitate regular team meetings and training.
• Analyze performance data and implement necessary changes.
• Maintain communication with clients and stakeholders.
• Participate in risk control workshops and claim reviews.
• Manage litigation claims and protect interests of insured and carriers.

Requirements

• High school diploma; college degree preferred.
• 5+ years of experience in adjusting property and casualty claims.
• Prior supervisory experience preferred.
• Active state-specific Workers Compensation License required.
• Extensive knowledge of liability and workers' compensation coverages.
• Proficient in claims processing procedures.
• Ability to learn multiple state insurance regulations.
• Strong problem-solving and communication skills.
• Technical designations like AIC and CPCU encouraged.
• Ability to pass state licensing exams.

Benefits

• Paid Parental Leave and supportive New Parent Benefits.
• Company paid continuing education and tuition reimbursement.
• 401k Profit Sharing with annual contributions.
• Generous time off practices and paid holidays.
• Paid Volunteer time off and matching gifts to charities.
• DE&I programs and opportunities for involvement.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity available annually.
• Comprehensive total rewards program including wellbeing benefits.
• Opportunities for career growth and skill development.