Guidewire Software (Malaysia) Sdn Bhd is a leading provider of software solutions for the insurance industry, dedicated to enhancing the efficiency and reliability of its systems. The company focuses on automating processes to support its flagship cloud platform and InsuranceSuite products, which serve hundreds of customers and handle millions of transactions daily. With a commitment to innovation, Guidewire's Platform team collaborates closely with product developers to ensure high availability, performance, and observability of its services, while also engaging in continuous improvement of operational metrics and incident management.