Part-Time Virtual Training Producer - Remote

Overview

GP Strategies Government Solutions has an immediate need for a Part-Time Virtual Training Producer. This position supports training sessions during regular business hours as well as overnight.

In Short

• Part-time, remote position with varying hours.
• Responsible for technical coordination and support for virtual classroom sessions.
• Manage interactive tools like whiteboards and breakout rooms.
• Answer learner questions and troubleshoot issues during sessions.
• Exceptional customer client service skills required.
• Technical knowledge of virtual training platforms needed.
• Support staff for technical assistance before classes.
• Focus on operational and communication capabilities.
• Commitment to quality and efficiency in service delivery.
• Work collaboratively in a performance-focused culture.

Requirements

• Technical aptitude and customer service skills.
• Knowledge of WebEx, MS Teams, Zoom or similar platforms.
• Ability to provide operational support for instructors and students.
• Respond to non-urgent items related to scheduled classes.
• General physical requirements include sedentary work.

Benefits

• Equal Opportunity Employer.
• Supportive work culture focused on respect and collaboration.