Remote Customer Benefits Specialist

Overview

This position involves providing exceptional customer service to union members regarding their benefits, ensuring transparency and integrity while building long-term relationships.

In Short

• Initiating and receiving client calls to address inquiries and provide assistance.
• Scheduling appointments with clients for benefits information.
• Conducting Zoom video calls to explain benefits clearly.
• Providing ongoing support to union members with inquiries and claims.
• Building long-term client relationships through follow-ups.
• Demonstrating initiative and teamwork.

Requirements

• Strong communication skills.
• Ability to work independently and collaboratively.
• Experience in customer service.
• Proficiency with Zoom and other communication tools.

Benefits

• Fully remote position with flexible scheduling.
• Competitive compensation package ($58,000 - $86,400).
• Weekly training sessions by industry leaders.
• Health insurance reimbursement program.
• Opportunities for rapid career growth based on performance.