Remote Benefits Specialist/Customer Representative

Overview

As a Remote Benefits Specialist/Customer Representative, you will provide exceptional customer service to union members, helping them navigate their benefits and ensuring their satisfaction.

In Short

• Initiate and receive client calls to address inquiries and provide assistance.
• Schedule appointments with clients requesting information about benefits.
• Conduct Zoom video calls to present and explain benefits.
• Provide ongoing support to union members with inquiries and claims processing.
• Cultivate long-term relationships with clients through follow-ups.
• Excel both independently and as part of a collaborative team.

Requirements

• Strong communication skills.
• Ability to work remotely and manage time effectively.
• Experience in customer service or client relations.
• Proficiency in using Zoom for video calls.
• Ability to take initiative and work autonomously.

Benefits

• Fully remote position, work from anywhere.
• Competitive compensation with average first-year pay of $58,000 to $86,400.
• Comprehensive weekly training sessions with industry leaders.
• Flexible schedule tailored to personal needs.
• Health insurance reimbursement program.
• Opportunities for rapid career growth based on performance.