Entry-Level Benefits Representative - Remote

Overview

Join our growing team as a Benefits Representative, where no experience is required, and you will be the first point of contact for clients seeking support with their benefits packages.

In Short

• Assist clients via phone and online with inquiries about benefit plans.
• Provide information about coverage and eligibility.
• Support clients through benefits enrollment and changes.
• Keep documentation and support resources updated.
• Identify client needs and offer product solutions.
• Collaborate with internal teams to improve service delivery.
• Stay informed on industry trends and regulations.

Requirements

• Strong communication and active listening skills.
• Customer-first attitude and desire to help others.
• Self-motivated and able to work independently.
• Detail-oriented with the ability to manage multiple priorities.
• Basic computer skills, including familiarity with Zoom and CRM platforms.
• Flexible and eager to learn and grow.

Benefits

• Comprehensive on-the-job training and mentorship.
• Supportive and inclusive work culture.
• Clear pathways for career advancement.
• Opportunity to make a positive impact every day.