Telephone Customer Consulting and Sales / Flexible Working Hours - Remote

Overview

GFN GmbH, a training provider with a focus on IT, supports individuals in Germany with their further education and career reorientation.

In Short

• Answer telephone and written customer inquiries competently and reliably
• Initiate profitable conversations with an open and friendly demeanor
• Coordinate appointments and inquiries
• Independently advise on further education options and find suitable educational offerings
• Collaborate closely with other departments such as sales and marketing
• Ensure customer satisfaction and proactively support its enhancement
• Continuously optimize processes based on experience from daily operations
• Diligently maintain contact data in the in-house lead management system
• Work in shift models

Requirements

• Enjoy working with people
• Communicate well, especially over the phone, and can inspire others
• Experience in customer consulting and sales
• Good knowledge of Microsoft Office 365
• Possess an open and friendly personality that leads to profitable conversations
• Work very carefully and may have experience in data maintenance
• Have a service-oriented mindset and high empathy
• Ability to actively listen and be communicative

Benefits

• Mobile working within Germany
• Trust-based working hours
• 30 vacation days per year
• Employee discounts: attractive price reductions with various providers
• Internal and external training opportunities, fixed annual training budget
• Wellpass
• Job bike
• Subsidy for job ticket
• Screen workplace glasses
• Group accident insurance

We expect a non-discriminatory, appreciative interaction. We live diversity – both with our participants and within the GFN team.

Interested? Then apply now via our application form – including salary expectations and earliest possible start date. If you have any questions, feel free to contact us.

We look forward to hearing from you!

GFN-ID: 03_018_25

Translated from German