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Telephone Customer Consulting and Sales / Flexible Working Hours - Remote

Posted 1 week ago

Overview

GFN GmbH, a training provider with a focus on IT, supports individuals in Germany with their further education and career reorientation.

In Short

  • Answer telephone and written customer inquiries competently and reliably
  • Initiate profitable conversations with an open and friendly demeanor
  • Coordinate appointments and inquiries
  • Independently advise on further education options and find suitable educational offerings
  • Collaborate closely with other departments such as sales and marketing
  • Ensure customer satisfaction and proactively support its enhancement
  • Continuously optimize processes based on experience from daily operations
  • Diligently maintain contact data in the in-house lead management system
  • Work in shift models

Requirements

  • Enjoy working with people
  • Communicate well, especially over the phone, and can inspire others
  • Experience in customer consulting and sales
  • Good knowledge of Microsoft Office 365
  • Possess an open and friendly personality that leads to profitable conversations
  • Work very carefully and may have experience in data maintenance
  • Have a service-oriented mindset and high empathy
  • Ability to actively listen and be communicative

Benefits

  • Mobile working within Germany
  • Trust-based working hours
  • 30 vacation days per year
  • Employee discounts: attractive price reductions with various providers
  • Internal and external training opportunities, fixed annual training budget
  • Wellpass
  • Job bike
  • Subsidy for job ticket
  • Screen workplace glasses
  • Group accident insurance

We expect a non-discriminatory, appreciative interaction. We live diversity – both with our participants and within the GFN team.

Interested? Then apply now via our application form – including salary expectations and earliest possible start date. If you have any questions, feel free to contact us.

We look forward to hearing from you!

GFN-ID: 03_018_25

Translated from German

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