Brand Manager - DTC E-Commerce - Remote

Overview

As a Brand Manager at Foxelli Group, you will take full ownership of a subscription-based brand, focusing on improving customer experience and satisfaction.

In Short

• Own the full brand experience for a subscription-based brand.
• Collect and analyze customer feedback to improve satisfaction.
• Curate contents of subscription boxes and manage supplier coordination.
• Coordinate the creation of creative assets for the brand.
• Monitor churn metrics and improve retention strategies.
• Collaborate with various teams to ensure smooth execution.
• Work independently in a fully remote environment.
• Engage with cross-functional teams effectively.
• Utilize analytical thinking to drive brand improvements.
• Participate in a structured recruitment process including assessments and interviews.

Requirements

• Experience with D2C products.
• Strong understanding of customer experience.
• Hands-on and execution-focused mindset.
• Excellent communication skills for remote teamwork.
• Analytical thinking and creative problem-solving skills.
• Fluency in English.

Benefits

• Complimentary gym memberships and outdoor adventures.
• Personal development budget for growth.
• Generous paid time off including parental leave.
• Home office setup budget for comfort.
• Strong company culture and community support.
• Full flexibility with your schedule.