General Operator - Family Medicine - Remote

Overview

The General Operator position at FocusHealth Medical Group is vital for ensuring a welcoming experience for patients and managing administrative tasks efficiently in a healthcare setting.

In Short

• Manage incoming calls and schedule appointments.
• Provide a friendly and courteous experience for patients.
• Adhere to HIPAA regulations for confidentiality.
• Inform patients of appointment delays professionally.
• Schedule and confirm follow-up appointments.
• Comply with safety guidelines and policies.

Requirements

• Empathetic and patient-focused approach.
• Experience in a receptionist role, preferably in a medical setting.
• Proficient in phone etiquette and managing multiple lines.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Self-motivated and driven.
• Ability to multitask in busy environments.
• Consistent attendance record in previous employment.
• Experience in a medical office setting.
• Bilingual skills in Spanish are a plus.

Benefits

• Comprehensive healthcare package.
• Retirement benefits.
• Paid Time Off and Sick Time.