Automotive Parts Specialist - Remote

Overview

As an Automotive Parts Specialist at NAPA, you will be the face of the retail store, assisting customers with their automotive needs and providing exceptional customer service.

In Short

• Provide auto parts answers and solutions for retail and wholesale customers.
• Engage with customers to ensure a positive experience.
• Utilize technology to assist in customer interactions.
• Work in a fast-paced retail environment.
• Learn and grow within the automotive industry.
• High energy and customer-focused approach required.
• Previous experience in a parts store or willingness to learn is preferred.
• Valid Driver’s License is needed.
• High School Diploma or GED required.
• Excellent communication and listening skills are essential.

Requirements

• Experience in the automotive industry or parts sales.
• Willingness to learn about automotive parts.
• Technical or Trade school education is a plus.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Customer-centric attitude.
• Background in heavy equipment or diesel preferred.
• Knowledge of inventory management systems is a plus.
• ASE Certifications are advantageous.
• Empathy for customers and strong listening skills.

Benefits

• Competitive pay at $17.00 per hour.
• Outstanding health benefits and 401K.
• Stable company with a family feel.
• Career advancement opportunities.
• Comprehensive training and ongoing development.
• Support from multiple leaders and team members.
• Inclusive workplace culture.
• Opportunity to join a global auto parts network.
• Encouragement for creativity and problem-solving.
• Access to a talent community for future opportunities.