Automotive Parts Specialist - Remote

Overview

The Automotive Parts Specialist at NAPA is the face of the retail store, providing expert knowledge and customer service for automotive parts to both retail and wholesale customers.

In Short

• Provide auto parts solutions in person and over the phone.
• Assist team members with customer inquiries.
• Deliver outstanding customer care.
• Engage customers for a positive experience.
• Utilize technology and catalog systems.
• Enjoy a fast-paced retail environment.
• Learn about automotive parts and services.
• Work in a supportive team setting.
• Opportunities for career growth.
• Competitive pay and benefits.

Requirements

• Valid Driver’s License.
• Experience in parts or automotive industry preferred.
• High School Diploma or GED.
• Technical or Trade school courses are a plus.
• Excellent verbal and written communication skills.
• Empathy and great listening skills.
• Background in automotive or related fields is beneficial.
• Knowledge of inventory management systems is a plus.
• Customer-centric attitude.
• ASE Certifications are an advantage.

Benefits

• Comprehensive health insurance plans.
• 401(k) retirement plan with company match.
• Paid time off including vacation and sick days.
• Employee stock purchase plan.
• Tuition reimbursement and professional development.
• Wellness programs.
• Promotional opportunities from within.
• Supportive team environment.
• Stable company with a family feel.
• Ongoing training and development.