Eminent Domain Intake Paralegal - Remote

Overview

The NC Eminent Domain Law Firm is seeking a driven individual with a high focus on providing excellent customer service to potential clients who reach out to our firm daily for legal assistance.

In Short

• Client-facing role focusing on customer service.
• Answer calls, chats, and emails regarding eminent domain.
• Gather information and schedule attorney calls.
• Assist in signing clients and explaining firm benefits.
• Work closely with attorneys on potential cases.
• Attention to detail and organization are critical.
• Strong communication skills required.
• Minimum 1-3 years of customer service experience preferred.
• Opportunity for professional growth and training.
• Equipment provided for the role.

Requirements

• 1-3 years of customer service experience.
• Background in sales or customer communication preferred.
• Compassionate and professional demeanor.
• Strong written and oral communication skills.
• Computer savvy and willing to learn new software.
• Able to multi-task and stay present on calls.
• High level of service to clients.
• Real estate knowledge is a plus.

Benefits

• Equipment provided.
• Numerous professional growth opportunities.
• Make a real difference in people's lives.
• Robust training and ongoing coaching.
• Competitive salary with bonus opportunities.
• Benefits include paid family leave and 401k match.