Medical Information Specialist (US Hours) - Remote

Overview

The Medical Information Specialist role at EVERSANA is vital for building credibility and relationships within the healthcare sector, providing industry-leading services, including responding to product information requests and medical writing.

In Short

• Home office based position with a focus on US business hours.
• Translation of documents and responding to drug information inquiries.
• Identify adverse events and product complaints during customer interactions.
• Utilize writing skills for medical inquiry responses and narratives.
• Coordinate quality-related complaint processes.
• Conduct market and competitive product research.
• On-call responsibilities as required.
• Maintain excellent customer service metrics.
• Up to 10% travel may be required.
• Must be fluent in English and have strong translation skills.

Requirements

• Pharmacy degree is required.
• Strong clinical background and excellent communication skills.
• Mother tongue fluency in English; additional European languages preferred.
• Experience in call center or medical information settings is a plus.
• Proficient in Microsoft Office and medical information management systems.
• Positive attitude and energy are essential.
• Ability to innovate and problem-solve effectively.
• Demonstrated integrity and ethical behavior.
• Ability to work independently and as part of a team.
• Commitment to patient-focused service.

Benefits

• Work from home flexibility.
• Inclusive company culture.
• Opportunities for professional development.
• Engagement in meaningful work that impacts patient lives.
• Supportive team environment.