Remote Otter LogoRemoteOtter

Salesforce Administrator - Remote

Posted 6 weeks ago

Overview

EvenUp is on a mission to support injury law firms across America in providing a consistent and high standard of representation, ensuring that every injury victim who seeks legal assistance can expect a fair resolution. We’ve helped thousands of victims get fair compensation by empowering their representation with best-in-class insights, automation, and document creation.

In Short

  • Help in overseeing the overall Salesforce platform, ensuring optimal performance and user experience.
  • Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.
  • Design, develop, and customize Salesforce solutions to meet evolving business needs.
  • Create flow automation for tasks, alerts, field updates, etc.
  • Assist with the management and creation of user roles, profiles, permissions, role hierarchies, public groups, security controls, and shared settings.
  • Consistently review current processes and configurations, and suggest improvements to continuously achieve sustainability.
  • Maintain technical design documentation based on functional and stakeholders’ requirements.
  • Work with stakeholders and various teams to define system requirements and customize the Salesforce platform to ultimately enhance end user productivity and efficiency.
  • Serve as the technical subject matter expert that will include configuration, development, integration, and customization.

Requirements

  • 5+ years of experience with Salesforce Administration with a proven track record of successful projects and implementations.
  • SaaS industry experience preferred.
  • Salesforce Administrator Certification.
  • Extensive experience with Salesforce Sales Cloud and Lightning.
  • Can think in terms of simplicity and scalability in Salesforce. Have a knack for listening and interpreting user requirements and then turning them into action.
  • Proficiency in managing user roles, profiles, permission sets, and sharing rules.
  • Strong expertise in flow automation and validation rules.
  • Experience with data management tools and ensuring data integrity.
  • Strong troubleshooting and problem-solving skills, with a focus on root cause analysis.
  • Ability to interact with both technical and non-technical stakeholders.
  • Strong attention to detail and ability to manage multiple tasks simultaneously.
  • Ability to work both independently and as part of a collaborative team.
  • Proactive mindset with a focus on continuous improvement and innovation.

Benefits

  • Choice of medical, dental, and vision insurance plans for you and your family.
  • Flexible paid time off.
  • 10 US observed holidays, and Canadian statutory holidays by province.
  • A home office stipend.
  • 401(k) for US-based employees.
  • Paid parental leave.
  • Sabbatical program.
  • A meet-up program to get together in person with colleagues in your area.
  • Offices in San Francisco and Toronto.

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