Salesforce Administrator - Remote

Overview

EvenUp is on a mission to support injury law firms across America in providing a consistent and high standard of representation, ensuring that every injury victim who seeks legal assistance can expect a fair resolution. We’ve helped thousands of victims get fair compensation by empowering their representation with best-in-class insights, automation, and document creation.

In Short

• Help in overseeing the overall Salesforce platform, ensuring optimal performance and user experience.
• Understand all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to ongoing releases.
• Design, develop, and customize Salesforce solutions to meet evolving business needs.
• Create flow automation for tasks, alerts, field updates, etc.
• Assist with the management and creation of user roles, profiles, permissions, role hierarchies, public groups, security controls, and shared settings.
• Consistently review current processes and configurations, and suggest improvements to continuously achieve sustainability.
• Maintain technical design documentation based on functional and stakeholders’ requirements.
• Work with stakeholders and various teams to define system requirements and customize the Salesforce platform to ultimately enhance end user productivity and efficiency.
• Serve as the technical subject matter expert that will include configuration, development, integration, and customization.

Requirements

• 5+ years of experience with Salesforce Administration with a proven track record of successful projects and implementations.
• SaaS industry experience preferred.
• Salesforce Administrator Certification.
• Extensive experience with Salesforce Sales Cloud and Lightning.
• Can think in terms of simplicity and scalability in Salesforce. Have a knack for listening and interpreting user requirements and then turning them into action.
• Proficiency in managing user roles, profiles, permission sets, and sharing rules.
• Strong expertise in flow automation and validation rules.
• Experience with data management tools and ensuring data integrity.
• Strong troubleshooting and problem-solving skills, with a focus on root cause analysis.
• Ability to interact with both technical and non-technical stakeholders.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Ability to work both independently and as part of a collaborative team.
• Proactive mindset with a focus on continuous improvement and innovation.

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family.
• Flexible paid time off.
• 10 US observed holidays, and Canadian statutory holidays by province.
• A home office stipend.
• 401(k) for US-based employees.
• Paid parental leave.
• Sabbatical program.
• A meet-up program to get together in person with colleagues in your area.
• Offices in San Francisco and Toronto.