Internship in Customer Services - Remote

Overview

This internship offers an opportunity to gain insights into customer experiences through a customer satisfaction survey, contributing to the organization while working in a dedicated team.

In Short

• Conduct customer satisfaction research.
• Work closely with a small, engaged team.
• Develop an online questionnaire based on customer journeys.
• Analyze results to improve services and products.
• Contribute to the success of Emergo Systems.
• Receive guidance and support during the internship.
• Opportunity to start a career with the company.
• Work in a dynamic and informal environment.
• Access to a laptop for the duration of the internship.
• Receive a suitable internship allowance.

Requirements

• Fourth-year student ready to graduate.
• Strong communication skills in Dutch.
• Team-oriented but also capable of independent work.
• Knowledge of marketing and research skills.
• Initiative and curiosity are essential.
• Experience with SPSS is a plus.
• Willingness to take on new tasks.
• Proactive in contributing ideas and solutions.
• Desire to learn and develop professionally.
• Commitment to teamwork and organizational success.

Benefits

• Challenging internship with opportunities for personal development.
• Valuable contributions that will not go unnoticed.
• Positive team environment focused on success.
• Flexible work arrangements to support learning.
• Friendly and informal company culture.