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Intuit Product Expert - Remote

Posted Yesterday
Customer Service
Part Time
USA

Overview

This role involves assisting customers with TurboTax during the tax season while providing excellent customer service and gaining valuable skills.

In Short

  • Assist customers with TurboTax over the phone.
  • Deliver friendly and professional service.
  • Answer inbound calls and troubleshoot issues.
  • Provide customer-friendly tax advice.
  • Strong communication skills required.
  • Must stay calm under pressure.
  • Research and analyze customer situations.
  • Dependable and focused in a fast-paced environment.
  • Available to work 18-20 hours per week.
  • Seasonal role from January to April.

Requirements

  • High School diploma.
  • Currently enrolled in a degree program.
  • Must be 18 years or older.

Benefits

  • Competitive hourly pay.
  • Tuition assistance opportunities.
  • Paid training.
  • Access to mentors and coaches.
  • Real-world experience to enhance résumé.
Education at Work logo

Education at Work

Education at Work (E@W) is a dynamic organization dedicated to providing college students with flexible job opportunities that not only offer competitive pay but also help build valuable skills and real-world experience. Partnering with Intuit (TurboTax), E@W hires students as Seasonal Tax Specialists, allowing them to assist customers with tax-related inquiries and return preparation through virtual interactions. The company emphasizes training and mentorship, ensuring that students gain essential customer service skills and problem-solving abilities while earning tuition assistance. With a focus on creating positive customer experiences, E@W is committed to helping students stand out in their future careers.

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