Dutch Speaking Customer Advisor - Remote

Overview

As a Dutch Speaking Customer Advisor, you will be a vital point of contact for Proximus customers in Greece, assisting them with inquiries and ensuring a satisfactory experience with their telecommunication services.

In Short

• Respond to Dutch-speaking customers' inquiries via phone, email, and chat.
• Provide accurate information regarding Proximus services, plans, and technical support.
• Resolve customer complaints and issues in a professional and timely manner.
• Document customer interactions and feedback accurately in the company’s support system.
• Maintain up-to-date knowledge of Proximus products, services, and promotions.
• Collaborate with colleagues to ensure comprehensive customer support and success.
• Contribute to a positive team atmosphere by sharing knowledge and supporting fellow team members.

Requirements

• Fluency in Dutch.
• Strong problem-solving skills.
• Excellent communication skills.
• Ability to work in a team environment.
• Experience in customer service is a plus.

Benefits

• Supportive team environment.
• Opportunity to work with a leading telecommunications company.
• Beautiful location in Athens, Greece.