Associate Project Manager - eDiscovery - Remote

Overview

The Associate Project Manager works in conjunction with other DISCO Project Managers to provide exceptional client service and helps our clients use the DISCO product for all of their eDiscovery and investigation needs. They complete billable tasks as directed by Project Managers, manage direct customer inquiries, and provide product feature assistance to clients within the DISCO platform. They demonstrate a passion for customer service, enjoy problem-solving, and effectively communicate with a wide variety of people.

In Short

• Collaborates with other Project Managers and DISCO team members to deliver superior service.
• Maintains project and data tracking to ensure work is completed correctly and deadlines are met.
• Develops advanced knowledge of the DISCO platform to advise clients on best practices.
• Builds rapport and establishes open communication with clients regarding DISCO usage.
• Delivers product training to attorneys, paralegals, and litigation support specialists.

Requirements

• 1+ years of eDiscovery project management experience.
• 1+ years of working knowledge with eDiscovery platforms like DISCO or Relativity.
• Successfully able to manage multiple tasks simultaneously.
• Strong problem-solving skills.
• Committed to providing excellent service and support.
• Able to work independently and as part of a team.

Benefits

• Open, inclusive, and fun environment.
• Benefits including medical, dental, and vision insurance, as well as 401(k).
• Competitive salary plus RSUs.
• Flexible PTO.
• Opportunity to be part of a company revolutionizing the legal industry.
• Growth opportunities throughout the company.