Remote Experience Support Coordinator

Overview

This position focuses on providing ongoing support to clients before and during their trips. You’ll manage confirmations, send updates, coordinate changes, and ensure travelers feel supported at all times.

In Short

• Manage client confirmations and updates
• Coordinate changes for travelers
• Provide support before and during trips
• Utilize digital communication tools
• Handle unexpected issues effectively
• Maintain excellent time management
• Communicate clearly and quickly
• Exhibit customer-service orientation
• Stay calm under stress
• Demonstrate strong responsibility

Requirements

• Excellent time management skills
• Fast and clear communication abilities
• Customer-service orientation
• Ability to manage unexpected issues
• Tech fluency
• Calm attitude during stressful moments
• Strong sense of responsibility

Benefits

• Flexible work environment
• Opportunity to work remotely
• Supportive team culture
• Professional development opportunities