Cruise Reservation Specialist - Remote

Overview

The Cruise Reservation Specialist will assist clients in selecting, booking, and managing their cruise vacations, providing expert guidance and exceptional customer service.

In Short

• Assist clients with cruise inquiries and reservations.
• Provide guidance on cruise destinations and itineraries.
• Process bookings and payments accurately.
• Maintain strong client relationships.
• Stay updated on cruise line promotions and regulations.
• Collaborate with cruise partners for best deals.
• Address client concerns professionally.
• Upsell additional travel services.

Requirements

• Experience in travel sales or customer service preferred.
• Knowledge of cruise lines and travel trends.
• Excellent verbal and written communication skills.
• Ability to manage multiple bookings.
• Sales-oriented mindset.
• Proficiency with booking systems and CRM software.
• Self-motivated and able to work independently.
• Certification in travel industry is a plus.

Benefits

• Flexible work schedule.
• Exclusive travel discounts.
• Ongoing training and development.
• Career growth opportunities.