Remote Client Services – Vacation Coordinator

Overview

This role involves supporting clients in planning their vacations by providing excellent customer service, gathering trip information, and coordinating various aspects of the travel process.

In Short

• Provide client support throughout the vacation planning process
• Assist with researching destinations, accommodations, and activities
• Collect and organize trip details and preferences
• Prepare and update itinerary information
• Communicate clearly with clients
• Maintain accurate client profiles
• Coordinate follow-ups and scheduling
• Support the booking process
• Perform general customer service duties

Requirements

• Strong organizational skills
• Clear written and verbal communication abilities
• Ability to work remotely
• Comfortable using online platforms
• Previous customer service experience preferred
• Dependable and proactive

Benefits

• 100% remote role
• Flexible schedule
• Training and ongoing support provided