Booking Agent - Remote

Overview

We are looking for an organized, self-motivated, and travel-loving Booking Agent to join our remote team. In this work-from-home role, you'll assist clients with researching, planning, and booking travel arrangements while ensuring a positive and stress-free experience.

In Short

• Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages
• Provide tailored travel recommendations based on each client's needs and preferences
• Manage all booking logistics through online platforms and maintain accurate client records
• Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns
• Stay up to date on travel trends, supplier promotions, and destination options
• Deliver high-quality support before, during, and after travel to ensure a great customer experience
• Build strong client relationships that support repeat business and referrals

Requirements

• Prior experience in travel booking, or customer service is a plus but not required
• Strong written and verbal communication skills
• Ability to work independently and manage multiple tasks in a remote setting
• Comfortable using digital tools and booking platforms (training provided)
• Detail-oriented and organized with strong follow-through
• Must be 18 years or older with a reliable internet connection and personal computer
• Passion for travel and helping others explore the world

Benefits

• Flexible work-from-home schedule
• Access to travel industry tools and exclusive booking platforms
• Ongoing training and professional development
• Incentive-based earning opportunities
• Travel perks and supplier discounts
• A collaborative and supportive team environment