Content Marketer - Remote

Overview

At Deskpro, we're revolutionizing the customer support industry with our innovative helpdesk software platform. We empower thousands of companies by providing them with our award-winning customer support software (SaaS) that they use to deliver exceptional customer service.

In Short

• Develop and execute a data-driven content strategy aligned with our business goals and target audience needs
• Create and maintain an editorial calendar covering various content formats including blog posts, whitepapers, video content, and social media
• Lead SEO strategy and implementation, including keyword research, content optimization, and performance tracking
• Produce engaging written and video content that resonates with our target audience while maintaining brand voice and style
• Collaborate with product, sales, and customer success teams to identify content opportunities and gather insights
• Analyze content performance metrics and optimize strategies based on data-driven insights
• Manage and grow our blog, ensuring consistent quality and publication schedule
• Develop thought leadership content to position Deskpro as an industry leader

Requirements

• 3-4+ years of content marketing experience, preferably in B2B SaaS
• Proven track record of developing and executing successful content strategies
• Strong understanding of SEO best practices and experience in improving organic search performance
• Excellent writing and editing skills with the ability to adapt tone for different audiences
• Experience in creating and managing video content
• Demonstrated ability to analyze content performance metrics and make data-driven decisions
• Strong project management skills and ability to manage multiple priorities
• Portfolio of published content work

Benefits

• Competitive base salary
• Equity participation
• 401k Plan
• Comprehensive health benefits
• Regular team events and social activities
• Opportunity to make a significant impact in a growing company