Client Services, Open Application | Personalized Content Team - Remote

Overview

As part of the Client Services team at DEPT®, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns.

In Short

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns
• Liaise with clients and manage expectations
• Transfer client feedback to designers and copywriters
• Prioritize workloads for the team
• Maintain understanding of clients’ business and strategies
• Build excellent working relationships with key clients
• Ensure success criteria are met and projects are delivered on time
• Work with the team to test creatives across client channels

Requirements

• Open to different levels of experience
• Agency experience is a plus
• Experience in multi-channel marketing communications
• Extremely organized with project management skills
• Ability to think strategically
• Ability to meet deadlines efficiently
• Highly motivated to learn and grow
• Personable and approachable demeanor
• Moderate understanding of production processes
• Excellent oral and written communication skills
• Basic understanding of financials for budget management

Benefits

• 15 days Paid PTO
• 10 Public Holidays + Birthday off
• Medical, Dental, and Mental Health Support
• Learning & growth certifications
• Enhanced Family Leave
• Flexible, hybrid working policy
• Buddy Program for new employees
• Office perks in Toronto
• Opportunity to work with diverse clients
• Global DEPT® Cares Month for charity support