Technical Business Analyst - Remote

Overview

Demyst is a managed service that leading enterprises across the globe trust to centralize and manage all their external data needs. Demyst partners closely with clients, providing the platform and team of experts necessary to discover the right external data, onboard it compliantly and with ease, deploying it anywhere. With an industry average of 80% of data projects failing, Demyst navigates the external data minefield so our clients don't have to, enabling them to scalably manage their expansive portfolio of external data.

If you believe, like we do, that external data is the next frontier of business impact, able to power competitive advantages in industries around the world, Demyst is your new home.

The Challenge

We are looking for a strong Technical Business Analyst / Scrum Master to join Demyst. In this role, you will be a member of a global team supporting a distributed system providing highly available, real-time data for critical industry applications around the world. You will partner with both strategic clients and Demyst stakeholders to support the full client lifecycle from pre-sales scoping, requirements gathering, data analysis and modelling, client stakeholder management, internal resource project management, testing, delivery, and support.

Your responsibilities will be to support client requirements and be the subject matter expert for the client solutions and data landscaping team.

As a Technical BA, you will lead the delivery of data solutions to our client, working directly with a team based predominantly in the APAC region supporting clients in New Zealand, Australia, Singapore, and beyond.

While this is a fully-remote role, successful candidates are expected to be based in India where Demyst. You will be expected to align your working hours to Sydney, Australia.

Responsibilities

• Elicit requirements by interacting with stakeholders (client and internal), identify opportunities for improvement, and translate requirements into designs
• Solve complex problems and lead process modelling
• Conduct user needs analysis, offer advice on process improvements
• Design and position solutions in consultation with Lead engineer to best deliver value to stakeholders
• Identify requirements, define use cases, and understand data sources that support client data use cases
• Provide guidance to peers, mentoring, and leading others in complex problem solving
• Lead client testing efforts. Plan the development of client test use cases and solution execution
• Lead triaging process of issues relating to the delivered solution raised by client and internal team
• Organise and facilitate agile ceremonies as required by team
• Create, maintain, and execute JIRA plans to support delivery.
• Identify, triage and communicate risks to internal and stakeholder related to delivery.