Mandarin Language Interpreter - Remote

Overview

The Mandarin Language Interpreter is responsible for providing accurate interpretation services between Mandarin and English, ensuring clarity and cultural understanding during conversations.

In Short

• Provide accurate interpretations between Mandarin and English.
• Maintain high levels of accuracy and neutrality during calls.
• Employ excellent listening and note-taking skills.
• Handle challenging calls and remain calm in emergencies.
• Follow client instructions and manage call flow.
• Work on rotational shifts, including nights.
• Ensure internet access for communication.
• Provide customer service with polite expression.
• Meet the minimum educational and certification requirements.
• Receive overtime pay and additional incentives.

Requirements

• High school degree or equivalent.
• Native fluency in Mandarin and English.
• Certification in Mandarin (B2/HSK4/HSK5/Grad/Masters).
• Advanced understanding of cultural dynamics in Mandarin.
• Excellent listening and retention skills.
• Ability to remain neutral and objective.
• Capability to explain cultural concepts as needed.
• Punctuality and availability during scheduled hours.
• Comfort with rotational shifts.
• Access to the internet for work-related communication.

Benefits

• Overtime pay.
• Mediclaim covering the employee, spouse, and two children from the first day of employment.
• Incentives based on performance.
• Five working days with two rotational week offs.
• Supportive work environment.