Cafe Manager Lead - Remote

Overview

The Cafe Manager Lead is responsible for overseeing all aspects of café operations, ensuring quality standards, compliance with health regulations, and fostering a positive work environment.

In Short

• Oversee café operations including inventory management and quality standards.
• Lead and develop café staff through training and performance evaluations.
• Ensure a customer-centric atmosphere and handle inquiries and complaints.
• Monitor sales performance and implement strategies for growth.
• Collaborate with culinary teams for menu development.
• Ensure compliance with health and safety regulations.
• Manage cash handling and financial tracking.
• Foster teamwork and effective communication within the café team.
• Implement improvements based on customer feedback.
• Maintain high standards for customer service excellence.

Requirements

• Bachelor's degree in Business Administration, Hospitality, or related field preferred.
• Previous experience in café or restaurant management.
• Strong knowledge of café operations and health regulations.
• Excellent leadership and communication skills.
• Ability to build positive relationships with customers and staff.
• Strong financial acumen and budget management skills.
• Creative mindset for menu development.
• Proficiency in café management software and POS systems.
• Attention to detail and customer service excellence.
• Ability to multitask in a fast-paced environment.

Benefits

• Opportunity to shape a brighter future in the café industry.
• Supportive work environment fostering growth and development.
• Engagement in a collaborative team culture.
• Access to training and development opportunities.
• Competitive salary and benefits package.