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Evaluator for Luxury Brands - Remote

Posted 4 weeks ago
Customer Service
Freelance
Mexico

Overview

CXG is a leading company in evaluations for luxury and premium brands. We are looking for Evaluators in Lima.

In Short

  • Provide valuable feedback to brands about customer service levels in their boutiques.
  • Evaluate the external appearance, business organization, cleanliness, employee behavior, product knowledge, and sales techniques.
  • Visit assigned stores pretending to look for a specific item.
  • Complete an online questionnaire within 24 hours after the visit.
  • Work is mission-based, with flexibility in scheduling visits.
  • Compensation is provided for completing the survey.
  • Applicants must not have worked for luxury retail brands to ensure integrity and objectivity.
  • Easy online registration is required to apply.
  • Exciting missions await you as part of our team.

Requirements

  • Must be able to visit luxury retail stores.
  • Ability to provide detailed feedback on customer service.
  • Must complete the online questionnaire after store visits.
  • Must not have prior experience with luxury retail brands.

Benefits

  • Flexible working hours.
  • Opportunity to provide feedback to luxury brands.
  • Compensation for completed evaluations.
  • Engaging and interesting work.

Translated from Spanish

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CXG

CXG is a global customer experience agency dedicated to enhancing the service quality of premium and luxury brands. With 12 offices worldwide, CXG operates in 70 countries and boasts a team of over 220 customer experience experts, supported by a network of more than 80,000 evaluators. The agency focuses on providing valuable insights through discreet evaluations of luxury brands across various industries, including fashion, jewelry, cosmetics, and automotive. CXG empowers its evaluators to influence brand strategies and improve customer experiences, all while offering the flexibility to work through a mobile application.

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