Custom Jewelry Gem Specialist - Remote

Overview

As a Custom Jewelry Gem Specialist at CustomMade, you will be responsible for sourcing the perfect stones for customers, ensuring high quality and budget alignment while educating team members and addressing customer inquiries.

In Short

• Evaluate and select stones based on customer preferences and budget
• Assist Project Managers with gem guidance
• Coordinate with suppliers for gem procurement
• Maintain strong supplier relationships
• Troubleshoot quality issues and customer concerns

Requirements

• Excellent written communication skills
• Strong organization and attention to detail
• Jewelry experience
• Graduate Gemologist degree or GIA coursework
• Preferred: Project management and customer experience skills

Benefits

• Full benefits including health, vision, and dental
• 401k match
• Employee jewelry discount
• Paid federal holidays and time off
• Standard Monday-Friday schedule