Remote Otter LogoRemoteOtter

Senior Manager, Services Communications - Remote

Posted Yesterday
Sales / Business
Full Time
USA
$130,000 - $200,000/year

Overview

The Senior Manager, Services Communications at CrowdStrike plays a crucial role in guiding strategic messaging during cybersecurity incidents, ensuring effective communication and support for customers during crises.

In Short

  • Lead communications strategies during active incident response engagements.
  • Translate technical findings into clear messaging for various audiences.
  • Advise on disclosure timing and communication strategies.
  • Develop standardized communication materials.
  • Identify media narratives related to cybersecurity.
  • Coordinate with external counsel for alignment and confidentiality.
  • Maintain relationships with crisis communications firms.
  • Support the development of scalable communication models.
  • Collaborate with internal teams including Legal and Customer Success.
  • Manage high-stakes communications with senior executives.

Requirements

  • 10+ years in crisis and corporate communications.
  • Experience managing cyber or technology incidents.
  • Strong technical understanding of cybersecurity.
  • Exceptional written and verbal communication skills.
  • Ability to lead under pressure and manage multiple stakeholders.
  • Experience advising senior executives.

Benefits

  • Remote-friendly and flexible work culture.
  • Competitive compensation and equity awards.
  • Comprehensive wellness programs.
  • Paid parental and adoption leaves.
  • Professional development opportunities.
  • Vibrant office culture with amenities.
CrowdStrike logo

CrowdStrike

CrowdStrike is a leading cybersecurity company that specializes in protecting organizations from advanced threats through innovative security solutions. With a focus on application security, CrowdStrike's Product Security team actively engages in identifying and mitigating vulnerabilities within its products. The company promotes a collaborative environment where security experts work closely with engineering teams to enhance the security of applications throughout the development lifecycle. CrowdStrike is recognized for its commitment to employee well-being, offering a remote-friendly culture, competitive compensation, and comprehensive wellness programs, making it a great place to work.

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