Remote Otter LogoRemoteOtter

Remote Itinerary Planning Specialist

Posted 5 hours ago
Customer Service
Full Time
USA

Overview

As a Remote Itinerary Planning Specialist, you will support clients in planning and booking travel arrangements while providing professional, organized service in a fully remote environment.

In Short

  • Support clients with booking flights, hotels, cruises, and tailored holiday packages.
  • Communicate professionally via email, phone, and online chat.
  • Research destinations, offers, and travel options to suit each client's needs and budget.
  • Prepare personalized travel itineraries and simple proposals or quotes.
  • Resolve booking questions and provide solutions quickly and efficiently.
  • Maintain accurate client details and booking records.
  • Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

Requirements

  • Excellent communication and interpersonal skills.
  • Friendly, professional manner with strong attention to detail.
  • Self-motivated, organized, and able to work independently.
  • Confident using computers, email, and online tools.
  • Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.
  • Laptop or desktop computer.
  • Reliable broadband internet connection.
  • Smartphone for communication and updates.
  • Quiet workspace suitable for client conversations.

Benefits

  • Fully remote work structure.
  • Flexible scheduling framework.
  • Structured training and ongoing support.
  • Collaborative team environment.
  • Access to industry-related travel benefits.

Consultwithtray

Consultwithtray

Consultwithtray is a dynamic travel company dedicated to providing exceptional customer service and personalized travel experiences. We specialize in assisting clients with planning and booking their holidays, ensuring a seamless and enjoyable journey from start to finish. Our team of Remote Travel Customer Representatives is passionate about travel and committed to delivering world-class support. With a flexible work-from-home environment, we offer our employees the opportunity to thrive in their careers while enjoying exclusive travel perks and industry discounts. Join us to be part of a supportive community of travel professionals who are eager to help others create unforgettable memories.

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