Remote Itinerary Planning Specialist

Overview

As a Remote Itinerary Planning Specialist, you will support clients in planning and booking travel arrangements while providing professional, organized service in a fully remote environment.

In Short

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Communicate professionally via email, phone, and online chat.
• Research destinations, offers, and travel options to suit each client's needs and budget.
• Prepare personalized travel itineraries and simple proposals or quotes.
• Resolve booking questions and provide solutions quickly and efficiently.
• Maintain accurate client details and booking records.
• Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

Requirements

• Excellent communication and interpersonal skills.
• Friendly, professional manner with strong attention to detail.
• Self-motivated, organized, and able to work independently.
• Confident using computers, email, and online tools.
• Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.
• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.
• Quiet workspace suitable for client conversations.

Benefits

• Fully remote work structure.
• Flexible scheduling framework.
• Structured training and ongoing support.
• Collaborative team environment.
• Access to industry-related travel benefits.