Remote Itinerary Planning Specialist

Overview

We are expanding our remote client services team and are seeking a Remote Itinerary Planning Specialist to support leisure travel bookings and customer inquiries in a fully remote environment.

In Short

• Support clients with booking flights, hotels, cruises, and tailored holiday packages.
• Communicate professionally via email, phone, and online chat.
• Research destinations, offers, and travel options to suit each client's needs and budget.
• Prepare personalised travel itineraries and simple proposals or quotes.
• Resolve booking questions and provide solutions quickly and efficiently.
• Maintain accurate client details and booking records.
• Attend optional virtual training sessions and stay up to date on travel trends and supplier promotions.

Requirements

• Excellent communication and interpersonal skills.
• Friendly, professional manner with strong attention to detail.
• Self-motivated, organised, and able to work independently.
• Confident using computers, email, and online tools.
• Previous experience in travel, hospitality, sales, or customer service is beneficial but not essential.
• Laptop or desktop computer.
• Reliable broadband internet connection.
• Smartphone for communication and updates.
• Quiet workspace suitable for client conversations.

Benefits

• Fully remote work from home anywhere.
• Flexible schedule to fit around your lifestyle.
• Access to exclusive travel perks and discounts.
• Full training and continuous support provided.
• Friendly, collaborative team culture.