Customer Service Representative - Remote

Overview

Centah is a lead and workflow management company that supports North America’s home improvement businesses through a full-service contact center.

In Short

• Join a dynamic team as a Customer Service Representative.
• Handle incoming calls and respond to customer requests.
• Book appointments with high data accuracy.
• Maintain excellent communication skills.
• Adapt to fast-changing guidelines.
• Identify and escalate issues to supervisors.
• Provide information and explain procedures to clients.
• Ensure quality results by adhering to standards.

Requirements

• Enthusiastic and self-motivated.
• Ability to work in a fast-paced environment.
• Excellent written and verbal communication skills.
• Customer-oriented attitude.

Benefits

• Opportunity to work in a supportive team environment.
• Flexible work arrangements.
• Training and development opportunities.