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Customer Advisor - Vehicle Protection - Remote

Posted 5 weeks ago
Customer Service
Full Time
Australia

Overview

The Customer Advisor - Vehicle Protection role focuses on supporting buyers in their vehicle ownership journey by recommending protection products and providing outstanding customer service.

In Short

  • Fully remote and casual role.
  • Connect with customers via email, phone, and chat.
  • Guide customers through optional protection products.
  • Not a hard-sales role; focus on empathy and understanding.
  • Help customers protect and enhance their vehicle ownership experience.
  • Be part of a company redefining the car-buying experience.
  • Work with a passionate and motivated team.
  • Opportunity for uncapped commission.
  • Support a seamless car-buying process.
  • Join a company with over US$1 billion in sales.

Requirements

  • Strong communication skills.
  • Ability to empathize with customer needs.
  • Experience in customer service or sales preferred.
  • Motivated and passionate about helping others.
  • Ability to work independently in a remote setting.
  • Knowledge of vehicle protection products is a plus.
  • Comfortable using technology for communication.
  • Ability to manage multiple customer interactions.
  • Strong problem-solving skills.
  • Flexible and adaptable to changing environments.

Benefits

  • Fully remote work environment.
  • Casual work culture.
  • Opportunity for uncapped commission.
  • Be part of a growing global company.
  • Supportive team environment.
  • Flexible working hours.
  • Training and development opportunities.
  • Access to exciting vehicle protection products.
  • Work with a passionate team focused on customer satisfaction.
  • Potential for career advancement.
Cars24 logo

Cars24

Cars24 is a leading global e-commerce platform specializing in used vehicles, with over US$1 billion in sales. Originating in India, it has established itself as the largest player in the used vehicle market, significantly outpacing its competitors. With a focus on high-volume business and substantial growth opportunities, Cars24 is expanding its presence in priority markets such as Australia and Dubai, revolutionizing the way customers buy and sell cars.

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