Inclusive Design Manager - Remote

Overview

As an Inclusive Design Manager, you’ll actively engage as a member of the Customer Experience practice area collaborating across teams to design and develop innovative and accessible solutions that ensure our digital products are usable by people across a wide spectrum of ability.

In Short

• Craft innovative information architectures, task flows, wireframes, prototypes or visual designs that follow interaction design and accessibility best practices.
• Create clean, informative, and concise presentations for clients and internal teams.
• Lead design workshops, rapid prototyping, and iterative user testing.
• Review designs for accessibility best practices.
• Provide oversight and direction for UX Analysts and Interaction Designers.
• Conduct thorough accessibility testing of websites and apps.
• Develop accessibility reports following standard formats.
• Provide training and recommendations regarding user experience and digital accessibility.
• Advocate for and spread awareness of accessibility across the company.
• Collaborate with project and department leadership to plan roadmaps.

Requirements

• Proven written, verbal, conceptual and visual communication skills.
• High-level understanding of technologies.
• Ability to create and present detailed deliverables.
• Expert understanding of usability principles and accessibility heuristics.
• Advanced proficiency in design and prototyping tools.
• Advanced knowledge of WCAG and accessibility guidelines.
• Working knowledge of HTML, CSS, and front-end development concepts.
• Proven track record of raising awareness and developing accessibility solutions.
• 5+ years professional experience in the design industry.

Benefits

• Employee-first mentality that supports a remote and hybrid workforce.
• Programs offering certification and tuition support.
• Mental health and well-being platform.
• Inclusive fertility and family-forming coverage.
• Company paid stipend program for personalized lifestyle benefits.
• Employee-led committees that embrace diversity and inclusion.
• Opportunities to engage in partnerships and pro-bono projects.
• Generous 401(k) matching.