Avaya Engineer - Remote

Overview

An overview paragraph about the job

In Short

• This person will act as an intermediary between the business teams and the tier 3 engineers.
• Superior communication skills are needed to work with the business.
• Avaya engineering experience is required to understand the business needs and communicate them back to engineering.
• Internal customer interaction is expected.
• Migration from Avaya to Genesis is part of the role.
• 7-10 years of Avaya engineering experience is required.
• Engineering conversion experience is a bonus.
• Genesis experience is a bonus.
• Interfacing with customers and gathering both business and technical requirements is needed.
• Providing information on call flows to Genesis cloud is part of the responsibilities.

Requirements

• 7-10 years of experience in Avaya engineering.
• Strong communication skills.
• Experience with migration processes.
• Ability to gather and understand requirements.
• Experience with Genesis is a plus.

Benefits

• Tremendous career growth potential.
• Inclusive work environment.
• Equal employment opportunities.