US Customs Brokerage Entry Writer - Remote

Overview

The US Customs Brokerage Entry Writer plays an important role in supporting our US Operations Manager by handling key administrative and client engagement tasks within the customs brokerage sales cycle. This position ensures accurate and timely client interactions while allowing senior team members to focus on relationship-building and closing opportunities.

In Short

• Process and submit customs entries accurately and in a timely manner.
• Review documentation for completeness and compliance with US Customs regulations.
• Communicate with clients, carriers, and brokers to resolve issues and facilitate timely shipment clearance.
• Maintain up-to-date records in internal systems and client databases.
• Help identify process improvements to manage volume efficiently.
• Provide administrative support and assist with additional operational tasks as needed.
• Coordinate and file required documentation for Partner Government Agencies (PGAs), including the FDA, to ensure regulatory compliance and timely clearance.

Requirements

• 2+ years of experience in customs brokerage, logistics, or ecommerce operations (parcel-level preferred).
• Familiarity with US Customs procedures and entry types (e.g., Section 321, informal, formal entries).
• Strong attention to detail and high data accuracy.
• Excellent written and verbal communication skills.
• Proven ability to prioritize and manage competing deadlines in a remote setting.
• Tech-savvy, comfortable using brokerage or logistics platforms and Excel/Google Sheets.

Benefits

• Relaxed work atmosphere and supportive work environment.
• Competitive compensation package including health & dental benefits.
• 401(k) contributions and tuition reimbursement programs.
• Professional training and paid time off.
• Excellent place to develop your career.