Junior Sales Associate - Customs - Remote

Overview

The Junior Sales Associate - Customs plays an important role in supporting our Sales Representative by handling key administrative and client engagement tasks within the customs brokerage sales cycle. This position ensures accurate and timely client interactions while allowing senior team members to focus on relationship-building and closing opportunities. It’s an excellent entry point into the international trade industry, offering exposure to client service, customs processes, and career growth in sales or logistics.

In Short

• Respond to inbound sales inquiries via phone, email, chat, text, and WhatsApp.
• Guide prospective clients through customs and onboarding documentation.
• Review and organize documents for accuracy and compliance.
• Assist in scheduling follow-up calls with potential clients.
• Provide administrative support to the senior sales team.

Requirements

• 1-2 years of customer service or inside sales experience.
• Experience in customs brokerage or logistics (preferred).
• Strong verbal and written communication skills.
• Exceptional problem-solving skills.
• Excellent interpersonal and customer service skills.
• Strong organizational skills and flexibility.
• Ability to multitask in a fast-paced environment.
• Proficiency in Google Workspace and CRM systems.
• Proficiency in English; knowledge of French or Mandarin is an asset.

Benefits

• Relaxed work atmosphere.
• Supportive work environment.
• Competitive compensation package.
• Health & dental benefits.
• RRSP contribution.
• Tuition reimbursement programs.
• Professional training.
• Paid time off.