User Experience Professional - Remote

Overview

The User Experience Professional will engage with customers via live video to provide assistance and product recommendations, ensuring a seamless shopping experience.

In Short

• Engage with customers via live video to provide product recommendations and assistance.
• Deliver exceptional customer service with professionalism, empathy, and enthusiasm.
• Utilize our technology platform to support customers in their retail shopping experience.
• Build rapport with customers to understand their needs and provide tailored solutions.
• Maintain a professional and presentable appearance on camera.
• Adapt to various customer needs and handle inquiries with efficiency and poise.

Requirements

• Outgoing and personable demeanor.
• Passionate about delivering top-tier service.
• Ability to engage effectively with customers.
• Experience in customer service roles preferred.
• Comfortable using technology platforms for communication.

Benefits

• Opportunities for advancement within the company.
• Work remotely from the comfort of your home.
• Be part of a veteran-owned company committed to community.