Intelligence Analyst - Remote

Overview

The Intelligence Analyst will specialize in Narrative Risk Intelligence, leveraging expertise in intelligence analysis to conduct multi-source social media analysis, identify risk areas, and create client deliverables using Blackbird.AI’s AI-driven Constellation platform.

In Short

• Conduct multi-source social media intelligence analysis.
• Create client deliverables, including reports and presentations.
• Maintain positive client relationships throughout the project lifecycle.
• Provide user training and onboarding assistance to new clients.
• Contribute to thought leadership and marketing content.
• Ensure customer satisfaction processes are followed.
• Perform ad hoc intelligence and administrative tasks.
• Conduct Quality Assurance checks for software products.
• Troubleshoot customer issues with the Constellation platform.

Requirements

• Experience in intelligence analysis.
• Familiarity with social media analytics tools.
• Strong communication skills for client interaction.
• Ability to create detailed reports and presentations.
• Experience in training and onboarding clients.
• Knowledge of risk intelligence methodologies.
• Problem-solving skills for troubleshooting issues.

Benefits

• Opportunity to work with cutting-edge AI technology.
• Engage with diverse private and public sector clients.
• Contribute to meaningful thought leadership initiatives.
• Collaborative work environment.
• Professional growth and development opportunities.