Customer Support Specialist - Remote

Overview

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

In Short

• Effectively handles inquiries and requests from corporate and professional traders
• Continuously upgrade skill sets
• Lead by example to demonstrate full ownership of outstanding customer service
• Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
• Cross-team interactions

Requirements

• Self-driven and motivated
• Experience in customer support
• Strong communication skills
• Ability to handle inquiries from traders
• Commitment to continuous learning

Benefits

• Work in a globally distributed team
• Opportunity to contribute to an innovative industry
• Flexible working environment
• Supportive company culture
• Potential for career growth